Job Description

Location: Open to applicants in the United States and Europe only (remote role)

Company Overview:

We are a rapidly growing startup focusing on innovative solutions in e-commerce with AI. As we scale, we are seeking a dynamic and reliable Account Manager to support our growing client base and ensure the success of our partnerships.

Position Overview:

This is a remote, full-time position with a focus on client relationship management, project oversight, and ensuring customer satisfaction. The role is ideal for someone with strong organizational and communication skills, who is looking for flexibility and the opportunity to grow within a fast-paced startup environment.

Key Responsibilities:

* Manage client accounts and serve as the main point of contact for clients
* Ensure client satisfaction through regular communication, updates, and issue resolution
* Coordinate and oversee project timelines, deliverables, and internal teams
* Provide ongoing support to clients to ensure their needs are met
* Identify opportunities for upselling or expanding services with current clients

Requirements:

* Excellent communication and interpersonal skills
* Ability to manage multiple client accounts simultaneously
* Strong organizational skills and attention to detail
* Familiarity with remote work tools (e.g., Slack, Asana, Trello)
* Must be based in the United States or Europe

What We Offer:

* Competitive pay based on experience
* Flexible work hours and remote work setup
* Opportunities for career growth as the company expands
* Supportive, collaborative team environment

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