Job Description

Quality Manager Duties & Responsibilities

• Prioritize, schedule, and delegate work assignments, and directly supervise the quality assurance staff to ensure the meeting or exceeding of quality specifications and standards of ISO and ITAR.
• Establish and implement quality procedures and specifications, testing procedures, and standards for raw materials, in-process and finished goods.
• Audit quality systems, initiating corrective action as required
• Develop and recommend inspection and sampling techniques and quality assurance plans.
• Develop process control procedures ensuring production of finished products meet quality specifications and standards.
• Develop training for and train employees on quality-related practices and system requirements.
• Produce quality reports; analyze information, and address and resolve problem areas.
• Develop and lead cross-functional teams to address and resolve quality issues and to improve levels of quality and productivity.
• Provide technical assistance to customers, vendors, and other departments of the company.
• Resolve any quality issues.
• Conduct research on product defects and recommend modifications in product or quality standards where warranted.
• Review all complaints received from customers to determine corrective action.
• Provide assistance to customers regarding quality problems or concerns.
• Develop and maintain departmental budget; ensure maximum utilization of resources within budget constraints.
• Ensure compliance with all housekeeping procedures and all quality and safety regulations.

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