Job Description
Learning Management System Administrator - Cornerstone OnDemand (CSOD)
The Position:
We are seeking a highly experienced specialist to support a Federal program providing governmentwide workforce development and training. This role centers on providing advanced support for the Cornerstone OnDemand (CSOD) platform, driving system improvements, and ensuring alignment with industry best practices and federal security standards. Key responsibilities include:
- Deliver responsive and knowledgeable Tier 2 help desk support for CSOD users, resolving complex technical issues and ensuring a seamless user experience.
- Evaluate and analyze current systems, recommend data integration improvements and facilitate project enhancements and system security.
- Support implementing industry best practices and security.
- Analyze system performance metrics and identify potential areas for improvement, including hardware, software, and network configurations.
- Assess current system infrastructure for deficiencies and recommend enhancements to optimize functionality.
- Develop and propose technical solutions for system enhancements, including hardware upgrades, software patches, and security improvements.
- Oversee the implementation of system upgrades, patches, and configurations to enhance overall performance.
- Conduct regular assessments of system security, recommending and implementing solutions to safeguard against potential vulnerabilities
The Ideal Candidate: At Censeo, we are looking for unique candidates whose passion and enthusiasm will help shape Censeo’s client insights and workplace culture. Our staff have a wide range of backgrounds, areas of expertise, personality types, and favorite breakfast foods. Our client and cultural successes are rooted in our team’s innovation, creative problem solving, and collaboration. The unique perspective that you bring and the way you tackle problems are much more important to us than what’s printed on your diploma. Some of the core qualifications for the role include:
- Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.
- Minimum of 5 years of experience supporting enterprise-level software systems, preferably in a federal or government environment.
- Proven experience with Cornerstone OnDemand (CSOD)
- Strong understanding of system integration, data management, and IT security best practices.
- Experience providing Tier 2 or higher technical support.
- Experience working with federal training programs.
- Proven ability to work independently, manage multiple priorities, and deliver results efficiently.
- Excellent communication and collaboration skills in a dynamic environment.
- Excellent written and verbal communication skills.
- Strong attention to detail and accuracy.
The Company: Censeo Consulting Group is a top Washington D.C. based management consulting firm dedicated to helping public sector and non-profit clients build operational excellence, deliver better outcomes, and lower cost. We take a personalized approach to strategic consulting to solve our clients’ most complex problems and build operational excellence that transforms their organizations, allowing them to better deliver on their public and social missions.
At Censeo, our award-winning culture means you’ll join a tight-knit community of 80 brilliant and passionate colleagues. We are advocates for a better functioning public sector, and we’re also good friends who know the names of each other’s dogs. Our philosophy is horizontal, not hierarchical, and our open-door policy encourages a culture of entrepreneurship at all levels. We share successes, make decisions together, and foster an environment for those with passion and initiative to lead. Our colleagues bring their own unique personalities to work every day and use them to help shape our growing firm in ways that reach far beyond client projects.
The Location: Censeo Consulting Group is based in Washington D.C., a fantastic city for working professionals. We work in a hybrid setting with flexibility to work from home and work in our office conveniently located in the heart of downtown, just a few blocks away from the White House. And with many of our clients also based in D.C., we have the luxury of leaving for a meeting and being back in the office in time for post-work happy hours, team dinners, and game nights.
The Fine Print: - The salary range for this role is $70,000-$130,000 depending on experience
- Expected travel 0-10%; may increase based on business needs
- This is a full-time, exempt position.
- This role is subject to a hybrid work schedule in the Washington D.C.
- Essential Physical Functions
- Sitting: Particularly for sustained periods of time
- Light Carrying: Physically transporting items weighing less than 15 pounds from one location to another
Censeo offers a competitive compensation and benefits package, including paid vacation and sick leave, flexible and remote work opportunities, and tuition and training reimbursement. More information on our benefits and perks can be found at
Censeo is an equal opportunity employer. We are committed to providing equal opportunity to all applicants and employees in full compliance with all applicable state and federal laws prohibiting discrimination on the basis of race, color, age, gender, religion, national origin, disability, protected veteran status, or any other class protected by applicable state or federal law.
Join Our Award-Winning Culture! Our passion wins awards. But don’t just take it from us…
- 2024 Vault #41 Consulting 50 North America
- 2024 Vault #7 Best Consulting Firm for Hours in the Office
- 2023 Vault #9 Best Consulting Firm for Work/Life Balance
- 2023 Vault #23 Best Consulting Firm for Overall Diversity
- 2023 Management Consulted #3 Best Boutique Firms in Washington DC
- 2022 Vault #41 Best Overall Consulting Firm to Work For
- 2020 Vault #21 Best Boutique Consulting Firm
- 2019 Ivy Exec #7 Best Boutique Consulting Firm
- 2018 Consulting Magazine Best Small Firms to Work For
- 2017 Vault #12 Best Boutique Consulting Firm
- 2016 Forbes Best Management Consulting Firms in America
- 2015 Washington Business Journal’s Philanthropy List
#LI-Hybrid
Job Tags
Full time, Work at office, Remote work, Work from home, Flexible hours, Night shift,