Job Description

Riot Hospitality Group is seeking a passionate and dedicated Restaurant Manager to join our esteemed restaurant group, where you'll help support the day-to-day operations of a new, innovative, and exclusive fine-dining supper club located in Old Town’s Entertainment District that blends artistry, entertainment, and culinary excellence. This is your chance to be a part of a dynamic restaurant team, shape extraordinary guest experiences, and leave your mark on a new venue renowned for its creativity and sophistication. If you’re passionate about blending impeccable service with a vibrant atmosphere, apply now!

Key Responsibilities:

• Support Daily Operations: Collaborate with the management team to oversee efficient operations, ensuring smooth service delivery and optimal performance during assigned shifts.
• Elevate Customer Experience: Maintain high standards of customer service by addressing guest concerns swiftly and professionally, ensuring satisfaction and fostering positive relationships.
• Uphold Operational Procedures: Assist with opening and closing procedures, including securing the premises, performing cash handling tasks, and managing daily financial reports to ensure accuracy and security.
• Develop & Mentor the Team: Actively support team training and mentorship, providing guidance to improve performance, enhance skill development, and uphold standards and policies.
• Manage Labor Costs & Assist with Scheduling: Help manage staff schedules and monitor labor expenses during assigned shifts, ensuring staffing levels align with operational needs while optimizing costs.

Requirements

• Familiarity with restaurant procedures, including inventory management, food safety, and employee training, preferably in a fine-dining or high-end hospitality setting.
• Strong communication and interpersonal skills; proficiency in addressing guest concerns with professionalism and maintaining high customer service standards.
• Ability to prioritize tasks, manage a fast-paced environment, and ensure timely service.
• Ability to handle cash, complete reports, and monitor sales or expenses.
• Flexibility to adjust to different roles or tasks as needed, depending on shift demands.
• Required food and alcohol certifications.

Benefits

• Tremendous growth opportunities with a thriving company!
• Fun work environment in a sweet location with an amazing and collaborative team!
• Access to medical, dental, vision, life insurance, short-term & long-term disability, voluntary benefits, employee assistance program, and pet insurance
• Paid vacation and sick leave
• Employee discounts at our many venues
• Exclusive access to events, shows, and other happenings

About Riot Hospitality Group

Headquartered in Scottsdale, Arizona, Riot Hospitality Group is a premier, national hospitality management company dedicated to evolving the typical restaurant landscape into one that provides unique and meaningful experiences for each and every guest.

Here at RHG, we are passionately focused on transforming restaurant and nightlife hospitality. We have transformed the industry's landscape through pushing the envelope of the typical hospitality experience, while maintaining exceptional customer service. The brands under management include Dierks Bentley's Whiskey Row, El Hefe, Farm & Craft, Hand Cut, Riot House, CAKE, Cottontail Lounge / Living Room / WET Deck, Maya Day+Night, Shiv Supper Club, Kauboi, Allegra, and F/Sixteen.

Our mission is simple: To make every single hospitality experience better than the last . We pride ourselves on doing this through leading by example, and our passion for excellence is derived from a lifetime dedication to learning and a commitment to true hospitality.

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