Job Description

Ecommerce Account Manager

Industry:  Importing, distribution, and ecommerce

Location:  Headquarters in Tallahassee, FL

Schedule: Generally 8:00am - 5:00pm Eastern Time with some flexibility

Compensation:  Annual salary commensurate with experience + a full benefit package (see below for details)

Summary of Qualifications:

• A Bachelor's degree in Business Administration, Marketing, or a related field/experience is required.
• Experience in ecommerce marketplace management or similar roles is essential.
• Entrepeneur Mindset and Strong analytical abilities.

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About us:  Golden Lighting, a nationally recognized brand, is a growing company of about 35+ employees specializing in the design and manufacture of residential lighting products. We are a privately held company (not a publicly traded one), which means we make business decisions that benefit our employees and customers instead of focusing on increasing the share value of outside investors. We are also not a start-up company that could close shop if the next round of venture capital doesn't come through. One of our core values is being innovative within our industry, and we are constantly researching new product trends, more streamlined ways of operating, and new technologies to develop. As we continue to expand our sales, we find ourselves needing to add to our ecommerce team.

About the position: The Ecommerce Account Manager oversees listings with various online retail platforms and drives sales growth across multiple ecommerce sites via B2B partnerships. This multifaceted role involves managing partnerships, implementing marketing and sales strategies, optimizing pricing and data, ensuring compliance, and spearheading new business development initiatives. 

We think you'll be a good fit for the role if you are:

• Results-Driven: Focusing on achieving eCommerce-specific performance metrics.
• Detail-oriented: Focusing on meticulous management of eCommerce Account operations.
• Highly Adaptable: Able to cope with the rapidly changing digital landscape.
• Excellent Collaborator: Strong ability to work cross-functionally within the company.

If this sounds like you, please read on!
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Essential Tasks of the Ecommerce Account Manager:

• Sales Growth
• Develop and execute strategies to boost traffic and enhance profit across ecommerce accounts.
• Analyze sales data to identify profitability growth opportunities and areas for improvement.
• Collaborate closely with marketing and sales teams to align ecommerce efforts with overarching business goals.

• Account Management

• Manage multiple Accounts, including B2B Ecommerce Partnerships
• Execute promotion strategies to drive sales and visibility.
• Ensure brand protection and uphold channel development standards.
• Product Listing Management
• Oversee PIM extraction and uploads to maintain accurate and optimized product data across Account sites.
• Implement pricing and promotions strategies to optimize sales performance.
• Conduct product optimization to maximize visibility and conversion rates.
• Marketing Support
• Assist in managing the marketing budget for ecommerce initiatives.
• Gather product feedback from customers and partners to inform marketing strategies.
• Coordinate PPC management to enhance marketplace visibility.
• Compliance and New Business Development
• Ensure adherence to marketplace compliance and industry regulations.
• Identify opportunities for new business development and strategic partnerships.

Requirements

This job might be for you if you:

• Bachelor's degree in Business Administration, Marketing, or related field/experience. 
• Previous experience in ecommerce account management or similar roles. 
• Proven track record of driving sales and achieving targets in the ecommerce landscape. 
• Strong analytical skills with the ability to derive insights from data. 
• Excellent communication and interpersonal skills. 
• Detail-oriented with the capacity to manage multiple projects simultaneously. 
• Familiarity with digital marketing principles and practices. 
• Demonstrate initiative, are conscientious, and provide complete follow-through on areas of responsibility
• Are self-motivated and have a strong work ethic
• Have the ability to build excellent working relationships internally and externally to achieve goals
• Can successfully pass a background check and drug screening 

Benefits

Here at Golden Lighting, we understand that highly satisfied employees are key to a thriving business. This is why we offer:

• A workplace culture that supports collaboration, teamwork, and professional growth
• Competitive annual salary that is commensurate with experience (salary expectations will be discussed very early in the application process)
• 90% employer-paid health, dental, and vision insurance (available first of the month after 60 days of FT employment, family plans are available too)
• 100% employer-paid life insurance (up to $50,000, with the option to purchase additional coverage)
• Matching contributions to a 401k retirement account (4% match, available first of the month after 90 days of FT employment)
• Paid holidays and vacation day accrual which begins immediately
• Numerous off-site and team-building activities

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If you think you’d be a good fit, we’d love to see you apply!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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