Job Description
Job Profile Summary
As the Digital Transformation Director, you are a visionary leader passionate about leveraging digital technologies to revolutionize business operations and customer experiences. With a profound understanding of digital strategy and transformation, you exhibit a unique blend of technical savvy and executive presence. Your strategic foresight enables you to identify transformative opportunities and you communicate these effectively to C-suite stakeholders. You thrive in dynamic environments and are adept at steering complex transformation programs that align with overarching business goals.
Duties & Responsibilities
- The charge in transforming businesses through cutting-edge digital technologies and methodologies
- A legacy of innovation by implementing transformative projects that redefine how we operate and deliver value to our customers
- A culture of continuous improvement and technological advancement, where new ideas and approaches are encouraged and rewarded
- Remarkable business outcomes by aligning our digital strategy with our overall business objectives, driving efficiency, growth, and competitive advantage
- A profound impact not only on business within the United States but also across North America, EMEA, and APAC regions. You will have at your disposal a global team of over 10,000+ technologists, designers, and analysts, empowered to execute comprehensive and authentic digital transformations for enterprises
- With technology and engineering leadership to deliver strategic decision-making and efficient execution of digital advisory operations for the enterprise at all phases of the digital transformation journey.
- The gap between human needs, business advisory, and technology strategy, designing and leading strategic transformation programs, including digital strategy, business design, service design, product design, change management, and innovation strategies
- CXOs and board members on their transformation journeys, facilitating conversations and workshops with credibility and insight, and communicating with emotional intelligence and business acumen
Preferred Competencies & Experience
- In Digital Strategy Consulting: proven track record of developing and implementing successful digital strategies that drive business growth and operational efficiency
- In Transformation Program management: extensive experience in managing large-scale digital transformation programs, ensuring they are delivered on time, within scope, and budget
- Business acumen: ability to engage with senior leadership and influence decision-making processes with strategic insights and compelling business cases
- Orchestration: competence in coordinating multiple aspects of transformation programs, from technology implementation to change management, ensuring seamless integration and adoption across the organization
- Collaboration: strong leadership skills with the ability to inspire and manage cross-functional teams toward achieving shared objectives
- Problem-solving: exceptional ability to adapt to evolving business landscapes and emerging technologies, coupled with a strategic approach to problem-solving
- Stakeholder management: excellent verbal and written communication skills, capable of effectively articulating complex ideas to diverse audiences, including technical teams and executive boards
Required Skills
- More than 10 years of Digital technologies and IT experience
- Proven record of selling and leading large-scale Design-led Digital Transformation programs in complex enterprise environments
- Operating for 5 years in a similar client-facing role, driving opportunities, revenue, and delivery, engaging with senior stakeholders
- Comfortable with carrying targets on opportunities, deal revenue and client satisfaction
- Comfortable with leading and managing in both line and matrixed structures
- Industry knowledge in any one of the following industries (Banking, Retail, Manufacturing, Health Care, Life Sciences)
- Deep familiarity with platform technologies, e.g. Salesforce, SAP, ServiceNow, etc to drive and be the catalyst for Digital Transformations
- Proven experience in leading multiple disciplinary teams of designers, architects, strategists, engineers, and change specialists to sell and deliver transformational outcomes
Supervisory Responsibilities
- No direct reports initially
Qualifications
- Education: Bachelor’s Degree related to or supporting the industry segment Advanced degree(s) preferred, including MBA
- Certifications: Relevant Certifications are a plus but not required
Other Requirements
- Extensive travel (case by case basis)
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