Job Description

Data Entry Specialist (FT) Location Cincinnati, OH (Camp Washington area) : DATA Entry/Call Center Specialist General Purpose:
The data entry provides a clear understanding of the data entry specialists/call reps role in both outbound call centers and the inbound call center. It details the duties, responsibilities, and skills needed to work in a call center/data entry.
Answer incoming calls from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems and provide information.
Main Job Tasks, Duties and Responsibilities:
answer calls and respond to emails
handle customer inquiries both over the phone and by email
manage and resolve customer complaints
provide customers with product and service information
enter new customer information into system
update existing customer information
process orders and forms
identify and escalate priority issues
route calls to appropriate resource
follow up customer calls where necessary
Education and Experience:
high school diploma or equivalent
proficient in relevant computer applications
knowledge of customer service principles and practices
knowledge of call center telephony and technology
some experience in a call center or customer service environment
good data entry and typing skills
knowledge of administration and clerical processes

Job Tags

Full time, Work at office,

Similar Jobs

Magnetic Instrumentation

Assembly Technician / Técnico de Fabricación Job at Magnetic Instrumentation

...We are seeking a skilled Assembly Technician to join our dynamic team. The successful candidate will be responsible for assembling, testing, and troubleshooting electromechanical systems. The Assembly Technician will closely collaborate with the engineering and production...

Get It - Marketing

Paid Social Strategist (US) - Remote Job at Get It - Marketing

LinkedIn Strategist - Social Media Advertising Are you passionate about social media advertising and eager to work in a dynamic team focused on growth? If you're excited about building... ...The role offers flexibility to work from home, requiring only reliable internet access...

Banner Health

Registered Nurse RN Certified Wound Care Specialist Job at Banner Health

...Department Name:**Wound Care-Hosp**Work Shift:**Day**Job Category:**Nursing***** $10,000 Sign-on Incentive; requires 2 year commitment*****... ...over 100 dedicated to children and 76 dedicated to our NICU. Areas of excellence include high-risk pregnancy and neonatal care...

HealthTrust Workforce Solutions

Locums - PA: Cardiothoracic Surgery - HCA Florida Blake Hospital Job at HealthTrust Workforce Solutions

...Grow Your Career with HealthTrust Locum Tenens Hospital-based At HealthTrust, we believe that healthcare is not defined by the four... ...paths that align with your goals. When you become part of the HCA family, you will have exclusive access to more opportunities than...

Korzen Health

Physician | Wound Care Center | Regional Traveler, TN Job at Korzen Health

Korzen Health is seeking a Traveling Physician to join our team. This position will provide coverage to Healogics Wound Care Centers in the Nashville, TN region. For over 25 years, Healogics has been treating patients with chronic wounds from over 600 hospital...

Data Entry Specialist (FT) Job at Universal Transportation Systems, Camp Washington, OH

dFJHeXkzSVBrR3NTeE5NUjJrL3UxZ3J0M3c9PQ==