Account Manager Retail SMB Business Sales - Floater Job at Verizon, Charlotte, NC

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  • Verizon
  • Charlotte, NC

Job Description

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What you’ll be doing…

You will be introducing small and medium business customers to the latest high tech 5G products and services that solve their unique business needs. You will interact with our small and medium business customers in the retail store and digitally. You’ll demonstrate the value of our products and services by introducing end-to-end technology solutions to energize their businesses. Driving small business results, you’ll generate new business through prospecting, networking and working leads and referrals.

As a floater, you will be supporting vacant store locations (physically in person and/or virtually) within a given Director’s territory, as well as locations where the incumbent R2B AM is on a leave of absence or extended vacation. 

  • Driving small business results through the retail channel by partnering with and mentoring Consumer Retail Sales Representatives.

  • Growing your customer base by acquiring and retaining accounts in the small business segment through store activity.

  • Utilizing solutions-based selling techniques to solve business problems for your customers.

  • Servicing the needs of the existing customer base.

  • Using sales enablement systems and tools to track, forecast, and manage your pipeline and book of business.

  • Work hours may vary between 9am-7pm, and will include at least 2 Saturdays per month

  • Follow up with customers who interacted in-store through prospecting efforts.

What we’re looking for...

You’ll need to have:

  • Bachelor’s degree or four or more years of work experience.

  • Three or more years of relevant work experience.

  • Experience in sales, marketing, or customer service.

  • The ability to remain flexible and adapt to the needs of the business, including the potential for weekly store reassignments 

  • Valid driver's license.

  • Willingness to travel as business needs demand

Even better if you have one or more of the following:

  • A degree - Associates or Bachelor's Degree or related certifications/college courses.

  • Outside sales experience including outbound prospecting.

  • Wireless sales experience exceeding quota.

  • Experience influencing a team to drive sales results.

  • Capability to drive positive results in a team environment.

  • People skills for influencing, negotiating, conflict resolution and the demonstrated ability to build trust and act as an influencer at all levels.

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.

Scheduled Weekly Hours

40

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Benefits and Compensation

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, stock incentive programs, up to 8 company paid holidays per year and up to 6 personal days per year, parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

The salary will vary depending on your location and confirmed job-related skills and experience. This is a commission based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.

Job Tags

Temporary work, Part time, Work experience placement, Work at office, Work from home, Flexible hours, Shift work, Saturday,

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